Support:Red Rocket

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Red Rocket

SDK Version : 4.6

Version Driver Firmware BoB Firmware Download
2014.1 1.4.36.0 1.1.17.3 1.1.3.0 link

Note

  • The Red Rocket card needs a PCI-E x16 slot with at least 8 data lanes (x8)
  • Compatibility : Red Rocket driver 1.4.36.0 appears to be compatible with our previous releases (2013.3)
  • The Red Rocket X has not been tested officially but we have a report that it works with this release. However, please note that Red have reported some image corruption issues with clips of resolution 3840 x 2160 and 4800 x 2700. If you test this card please do so at your own risk. Feedback would be welcome.

Installation

You should use the Red Rocket Installation Guide as your primary source.

  • If you already have a Red Rocket card installed, you should use the Device Manager to UNINSTALL any current driver first and reboot afterwards.
    My Computer / Manage / Device Manager - open Sound, video and game controllers
    Right-click Red Rocket and select Uninstall :
    Redrocket device uninstall.png

Install Red Rocket Driver

  • Shutdown PC and install Red Rocket card.
  • Start PC and login. Windows will prompt Found New Hardware.
  • Select to Install from a list or specific location. Navigate to the Red Rocket driver folder and select.
  • SHUTDOWN (power-off) the PC

Install Red Rocket Firmware

  • Start the PC
  • Navigate to folder containing firmware files.
  • Double-click the batch file Install_firmware.bat
  • Confirm upgrade by pressing Y
  • Wait for completion.
  • SHUTDOWN (power-off) the PC and wait for one minute.

Once complete, validate the Red Rocket driver and firmware is correct (see below).

Determining Current Driver and Firmware Version

If your machine has a Red Rocket installed, the driver and firmware version is displayed on application startup in the CMD window that opens e.g.

...
RED SDK 4.6 (Build ... on XXXXXXXXX)
Red Rocket found. Driver 1.4.36.0. Firmware 1.1.17.3.
... 

You can also find the Red Rocket driver via the Device Manager :

  • My Computer / Manage / Device Manager
  • Open Sound, video and game controllers
  • Right-click Red Rocket / Properties
  • Driver Tab / Driver version