Difference between revisions of "Support:Red Rocket"

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{{Template:M-Navlinks-Up|Category:Support}}
 
__NOTOC__
 
__NOTOC__
 
= Red Rocket =
 
= Red Rocket =
  
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{| width="60%" cellpadding="5" border="1" style="border-collapse: collapse;"
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{| width="70%" cellpadding="5" border="1" style="border-collapse: collapse;"
 
|- style="vertical-align:top; background-color: #dedede;"
 
|- style="vertical-align:top; background-color: #dedede;"
−
|align="right" width="10%"|'''Version'''
+
|align="right" width="25%"|'''Release'''
 +
|'''SDK'''
 
|'''Driver'''
 
|'''Driver'''
 
|'''Firmware'''
 
|'''Firmware'''
 
|'''BoB Firmware'''
 
|'''BoB Firmware'''
 
|'''Download'''
 
|'''Download'''
 +
|'''Note'''
 +
|- style="vertical-align:top;"
 +
|align="right"|2014.1.032 (R1)
 +
|4.6
 +
|1.4.36.0
 +
|1.1.17.3
 +
|1.1.3.0
 +
|[ftp://dvsupport:5u660RTH@ftp.digitalvision.se/drivers/Red_Rocket/RED_Rocket_Installer_v1.4.36.zip link]
 +
|
 +
|- style="vertical-align:top;"
 +
|align="right"|2014.1.066 (R2)
 +
|5.0
 +
|1.4.36.0
 +
|1.1.17.3
 +
|1.1.3.0
 +
|[ftp://dvsupport:5u660RTH@ftp.digitalvision.se/drivers/Red_Rocket/RED_Rocket_Installer_v1.4.36.zip link]
 +
|
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
−
|align="right"|2014.1
+
|align="right"|2014.2.020
 +
|5.0
 
|1.4.36.0
 
|1.4.36.0
 
|1.1.17.3
 
|1.1.17.3
 
|1.1.3.0
 
|1.1.3.0
−
|[ftp://dvsupport:5u660RTH@ftp.imagesystems.se/drivers/Red_Rocket/RED_Rocket_Installer_v1.4.36.zip link]
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|[ftp://dvsupport:5u660RTH@ftp.digitalvision.se/drivers/Red_Rocket/RED_Rocket_Installer_v1.4.36.zip link]
 +
|
 +
|- style="vertical-align:top;"
 +
|align="right"|2015.X
 +
|5.0
 +
|1.4.36.0
 +
|1.1.17.3
 +
|1.1.3.0
 +
|[ftp://dvsupport:5u660RTH@ftp.digitalvision.se/drivers/Red_Rocket/RED_Rocket_Installer_v1.4.36.zip link]
 +
|
 +
|- style="vertical-align:top;"
 +
|align="right"|2016.1
 +
|5.3
 +
|1.4.36.0
 +
|1.3.19.7 or later
 +
|1.1.3.0 or later
 +
|[ftp://dvsupport:5u660RTH@ftp.digitalvision.se/drivers/Red_Rocket/RED_Rocket_Installer_v1.4.36.zip link]
 +
|
 +
|- style="vertical-align:top;"
 +
|align="right"|2016.1 R2
 +
|6.2.2
 +
|2.1.23.0
 +
|1.1.18.0 or later
 +
|1.1.3.0 or later
 +
|[ftp://dvsupport:5u660RTH@ftp.digitalvision.se/drivers/Red_Rocket/RED_Rocket_Installer_v2.1.23.zip link]
 +
|
 
|}
 
|}
  
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* The Red Rocket card needs a PCI-E x16 slot with at least 8 data lanes (x8)
 
* The Red Rocket card needs a PCI-E x16 slot with at least 8 data lanes (x8)
−
* '''Compatibility :''' Red Rocket driver 1.4.36.0 appears to be compatible with our previous releases (2013.3)
+
 
−
* The Red Rocket X has not been tested officially but we have a report that it works with this release. However, please note that Red have reported some image corruption issues with clips of resolution 3840 x 2160 and 4800 x 2700. If you test this card please do so '''at your own risk'''. Feedback would be welcome.  
+
=== Red Rocket X ===
 +
 
 +
{{M-AppearsFromRelease|2014.1 R2}}
 +
 
 +
{{M-Note|The ''Red Rocket X'' works best with the latest SDK version in release 2016.1 R2 (forthcoming). Earlier versions should work but have not been as well tested.}}
 +
 
 +
{| width="60%" cellpadding="5" border="1" style="border-collapse: collapse;"
 +
|- style="vertical-align:top; background-color: #dedede;"
 +
|align="right" width="25%"|'''Release'''
 +
|'''Driver'''
 +
|'''Firmware'''
 +
|'''Download'''
 +
|'''Note'''
 +
|- style="vertical-align:top;"
 +
|align="right"|2014.1.066 (R2)
 +
|2.1.12
 +
|1.3.7.12
 +
|
 +
|
 +
|- style="vertical-align:top;"
 +
|align="right"|2016.1
 +
|2.1.19
 +
|1.3.19.7
 +
|
 +
|
 +
|- style="vertical-align:top;"
 +
|align="right"|2016.1 R2
 +
|2.1.34.0
 +
|1.4.22.18
 +
|[ftp://dvsupport:5u660RTH@ftp.digitalvision.se/drivers/Red_Rocket/RED_ROCKET-X_Installer_v2.1.34.zip link]
 +
|
 +
|}
  
 
== Installation ==
 
== Installation ==
  
−
* Follow the instructions given in the ''Red Rocket Installation Guide''.
+
{{M-Note|Please see the ''Red Rocket Installation Guide'' (PDF) inside the downloaded installer ZIP.}}
−
* If you already have a Red Rocket card installed, you should use the Device Manager to '''UNINSTALL''' any current driver first and ''reboot'' afterwards
+
 
−
* After installing the driver, make sure you '''power down''' the workstation completely (a reboot is not sufficient). Do the same after installing the board firmware
+
* If you already have a Red Rocket card installed, you should use the Device Manager to '''UNINSTALL''' any current driver first and ''reboot'' afterwards.<br/><tt>My Computer / Manage / Device Manager</tt> - open <tt>Sound, video and game controllers</tt><br/>Right-click ''Red Rocket'' and select ''Uninstall'' :<br/>[[File:Redrocket_device_uninstall.png]]
 +
 
 +
=== Install Red Rocket Driver ===
 +
 
 +
* Shutdown PC and install Red Rocket card.
 +
* Start PC and login. Windows will prompt ''Found New Hardware''.
 +
* Select to ''Install from a list or specific location''. Navigate to the Red Rocket driver folder and select.
 +
* '''SHUTDOWN''' (power-off) the PC
 +
 
 +
=== Install Red Rocket Firmware ===
 +
 
 +
* Start the PC
 +
* Navigate to folder containing firmware files.
 +
* Double-click the batch file <tt>Install_firmware.bat</tt>
 +
* Confirm upgrade by pressing Y
 +
* Wait for completion.
 +
* '''SHUTDOWN''' (power-off) the PC and wait for one minute.
 +
 
 +
{{M-Note|Once complete, validate the Red Rocket driver and firmware is correct (see below).}}
  
 
=== Determining Current Driver and Firmware Version ===
 
=== Determining Current Driver and Firmware Version ===
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If your machine has a Red Rocket installed, the driver and firmware version is displayed on application startup in the CMD window that opens e.g.
 
If your machine has a Red Rocket installed, the driver and firmware version is displayed on application startup in the CMD window that opens e.g.
  
−
<pre>
+
...
−
...
+
RED SDK 5.0 (Build ... on XXXXXXXXX)
−
RED SDK 4.6 (Build ... on XXXXXXXXX)
+
Red Rocket found. Driver 1.4.36.0. Firmware 1.1.17.3.
−
Red Rocket found. Driver 1.4.36.0. Firmware 1.1.17.3.
+
...  
−
...  
 
−
</pre>
 
  
−
You can also find the Red Rocket driver via the Device Manager :
+
You can also find the Red Rocket driver via the ''Device Manager'' :
  
−
* Device Manager / Sound, video and game controllers
+
* <tt>My Computer / Manage / Device Manager</tt>
−
* Red Rocket
+
* Open <tt>Sound, video and game controllers</tt>
−
* Right-click / Properties
+
* Right-click ''Red Rocket'' / Properties
 
* Driver Tab / Driver version
 
* Driver Tab / Driver version
  
 
[[Category:Support]]
 
[[Category:Support]]

Latest revision as of 15:59, 8 November 2017

Darrow-up.png

Red Rocket

Release SDK Driver Firmware BoB Firmware Download Note
2014.1.032 (R1) 4.6 1.4.36.0 1.1.17.3 1.1.3.0 link
2014.1.066 (R2) 5.0 1.4.36.0 1.1.17.3 1.1.3.0 link
2014.2.020 5.0 1.4.36.0 1.1.17.3 1.1.3.0 link
2015.X 5.0 1.4.36.0 1.1.17.3 1.1.3.0 link
2016.1 5.3 1.4.36.0 1.3.19.7 or later 1.1.3.0 or later link
2016.1 R2 6.2.2 2.1.23.0 1.1.18.0 or later 1.1.3.0 or later link

Note

  • The Red Rocket card needs a PCI-E x16 slot with at least 8 data lanes (x8)

Red Rocket X

From Release : 2014.1 R2

The Red Rocket X works best with the latest SDK version in release 2016.1 R2 (forthcoming). Earlier versions should work but have not been as well tested.

Release Driver Firmware Download Note
2014.1.066 (R2) 2.1.12 1.3.7.12
2016.1 2.1.19 1.3.19.7
2016.1 R2 2.1.34.0 1.4.22.18 link

Installation

Please see the Red Rocket Installation Guide (PDF) inside the downloaded installer ZIP.

  • If you already have a Red Rocket card installed, you should use the Device Manager to UNINSTALL any current driver first and reboot afterwards.
    My Computer / Manage / Device Manager - open Sound, video and game controllers
    Right-click Red Rocket and select Uninstall :
    Redrocket device uninstall.png

Install Red Rocket Driver

  • Shutdown PC and install Red Rocket card.
  • Start PC and login. Windows will prompt Found New Hardware.
  • Select to Install from a list or specific location. Navigate to the Red Rocket driver folder and select.
  • SHUTDOWN (power-off) the PC

Install Red Rocket Firmware

  • Start the PC
  • Navigate to folder containing firmware files.
  • Double-click the batch file Install_firmware.bat
  • Confirm upgrade by pressing Y
  • Wait for completion.
  • SHUTDOWN (power-off) the PC and wait for one minute.

Once complete, validate the Red Rocket driver and firmware is correct (see below).

Determining Current Driver and Firmware Version

If your machine has a Red Rocket installed, the driver and firmware version is displayed on application startup in the CMD window that opens e.g. 

...
RED SDK 5.0 (Build ... on XXXXXXXXX)
Red Rocket found. Driver 1.4.36.0. Firmware 1.1.17.3.
...

You can also find the Red Rocket driver via the Device Manager :

  • My Computer / Manage / Device Manager
  • Open Sound, video and game controllers
  • Right-click Red Rocket / Properties
  • Driver Tab / Driver version
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