Support:FAQ

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Frequently Asked Questions

Please bear with us as we start filling this in!

Systems / Settings

How Do I See My Environment Variables?

To see what environment variables are enabled, select :

  • My Computer (Right-Click) / Properties
  • Advanced system settings (on left)
  • Environment Variables button

A list of environment variables for your current user is shown on top, and system variables below. A Digital Vision environment variable (e.g. NUCODA_ROOT_V2014_2) will be set in the system set.

How to Extend the PATH Environment

Extending the Windows PATH environment allows you to type a command without needing to specify the command's full path i.e. run :

nucoda.exe

Rather than :

C:\Program Files\Nucoda\2014_2\nucoda.exe

Windows will search the environment (folders) specified in the PATH variable to find commands. To extend the PATH :

  • My Computer (Right-Click) / Properties
  • Advanced system settings (on left)
  • Environment Variables button :
    Properties-env-vars-button.png
  • In the System variables (bottom), find the Path variable and select it :
    Properties-env-vars-path.png
  • Press the Edit button
  • At the end of the value line :
    • Add a semi-colon, then the folder to add e.g.
      ;C:\Program Files\Nucoda\2014_2\

      Properties-env-vars-path-edit.png
  • Press OK

You will need to restart any programs (including CMD shells) for the change to be seen. In a CMD shell, check the setting via :

  • echo %PATH%

How to Determine the Number of CPU Cores?

On Windows 7, you can determine how many CPU cores you have by following these steps :

  • My Computer (Right-Click) / Properties
  • Select : Device Manager
  • Open the Processors group
  • Count how many processors are listed.
  • Use this number for the renderFrameThreads preference setting.

Configuration

Where is my ROOT Folder?

The ROOT folder is the location of the application's main preference folders and configuration.

It is defined in the environment variable :

PRODUCT_ROOT_VXXXX_X

where :

  • PRODUCT is NUCODA, PHOENIX, LOKI or BIFROST
  • XXXX_X is the version as MAJOR_MINOR e.g. 2013_3

By default, the ROOT folder is a folder like :

C:\Nucoda\2013_3\root

Control Panels

How Can I Change the Sensitivity of Controls on the Tangent Element?

Use the Tangent Element Mapper software to adjust the Element control sensitivity.

  1. Select the tool to change at the top (e.g. Balance)
  2. Select the panel to target (e.g. Element-Tk)
  3. Change the sensitivity as desired.

On exit, you will be prompted to save a new profile.

Note, from the Tangent Element Guide :

Sensitivity can be set in the Tangent mapper application. When making the setting, be sure to use the mouse pointer to click on the arrow head and drag it to the new position on the sensitivity scale, else it will not register the change. This seems to be a bug in the mapping software.