Support:FAQ

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Frequently Asked Questions

Please bear with us as we start filling this in!

Systems / Settings

How Do I See My Environment Variables?

To see what environment variables are enabled, select :

  • My Computer
  • Right-Click / Properties
  • Advanced system settings (on left)
  • Environment Variables button

A list of environment variables for your current user is shown on top, and system variables below. A Digital Vision environment variable (e.g. NUCODA_ROOT_V2014_2) will be set in the system set.

How to Determine the Number of CPU Cores?

On Windows 7, you can determine how many CPU cores you have by following these steps :

  • My Computer (Right-Click) / Properties
  • Select : Device Manager
  • Open the Processors group
  • Count how many processors are listed.
  • Use this number for the renderFrameThreads preference setting.

Configuration

Where is my ROOT Folder?

The ROOT folder is the location of the application's main preference folders and configuration.

It is defined in the environment variable :

PRODUCT_ROOT_VXXXX_X

where :

  • PRODUCT is NUCODA, PHOENIX, LOKI or BIFROST
  • XXXX_X is the version as MAJOR_MINOR e.g. 2013_3

By default, the ROOT folder is a folder like :

C:\Nucoda\2013_3\root

Control Panels

How Can I Change the Sensitivity of Controls on the Tangent Element?

Use the Tangent Element Mapper software to adjust the Element control sensitivity.

  1. Select the tool to change at the top (e.g. Balance)
  2. Select the panel to target (e.g. Element-Tk)
  3. Change the sensitivity as desired.

On exit, you will be prompted to save a new profile.

Note, from the Tangent Element Guide :

Sensitivity can be set in the Tangent mapper application. When making the setting, be sure to use the mouse pointer to click on the arrow head and drag it to the new position on the sensitivity scale, else it will not register the change. This seems to be a bug in the mapping software.