Difference between revisions of "Support:FAQ"

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Please bear with us as we start filling this in!
 
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<div id="systems"></div>
 
== Systems / Settings ==
 
== Systems / Settings ==
  
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* Count how many processors are listed.
 
* Count how many processors are listed.
 
* Use this number for the <tt>renderFrameThreads</tt> preference setting.
 
* Use this number for the <tt>renderFrameThreads</tt> preference setting.
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<div id="configuration"></div>
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== Configuration ==
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<div id="rootfolder"></div>
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=== Where is my ROOT Folder? ===
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The ROOT folder is the location of the application's main preference folders and configuration.
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It is defined in the ''environment variable'' :
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<pre>PRODUCT_ROOT_VXXXX_X</pre>
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where :
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* PRODUCT is NUCODA, PHOENIX, LOKI or BIFROST
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* XXXX_X is the version as MAJOR_MINOR e.g. 2013_3
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{{M-Note|By default, the ROOT folder is a folder like :
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<pre>C:\Nucoda\2013_3\root</pre>}}

Revision as of 17:45, 5 November 2014

Frequently Asked Questions

Please bear with us as we start filling this in!

Systems / Settings

How to Determine the Number of CPU Cores?

On Windows 7, you can determine how many CPU cores you have by following these steps :

  • My Computer (Right-Click) / Properties
  • Select : Device Manager
  • Open the Processors group
  • Count how many processors are listed.
  • Use this number for the renderFrameThreads preference setting.

Configuration

Where is my ROOT Folder?

The ROOT folder is the location of the application's main preference folders and configuration.

It is defined in the environment variable :

PRODUCT_ROOT_VXXXX_X

where :

  • PRODUCT is NUCODA, PHOENIX, LOKI or BIFROST
  • XXXX_X is the version as MAJOR_MINOR e.g. 2013_3

By default, the ROOT folder is a folder like :

C:\Nucoda\2013_3\root