Difference between revisions of "Support:Drivers"

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{{Template:M-Navlinks-Up|Category:Support}}
 
= Supported Drivers and Software Versions =
 
= Supported Drivers and Software Versions =
  
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|}
 
|}
  
{{M-Note|'''Microsoft Windows'''<br/>The officially supported versions of Microsoft Windows are :
+
{{M-Note|'''Microsoft Windows 10'''<br/>
* Windows 7 Professional 64 bit
+
* Windows 10 is the only officially supported, tested and recommended version of Windows from '''release 2018.3'''.
* Windows 10 Professional 64 bit (from release 2017.1)}}
+
* Previous releases supported Windows 7 Professional 64 bit
 +
}}
  
== NVIDIA Graphics ==
+
== NVIDIA Graphics Cards==
  
 
{{M-Note|'''Note :'''
 
{{M-Note|'''Note :'''
Line 68: Line 70:
 
[http://www.nvidia.com/download/driverResults.aspx/118283/en-us 377.35] (win 7)
 
[http://www.nvidia.com/download/driverResults.aspx/118283/en-us 377.35] (win 7)
 
|See [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]]
 
|See [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]]
 +
|- style="vertical-align:top;"
 +
|2018.1
 +
|[http://www.nvidia.com/download/driverResults.aspx/118285/en-us 377.35] (win 10)<br/>
 +
[http://www.nvidia.com/download/driverResults.aspx/118283/en-us 377.35] (win 7)
 +
|See [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]]
 +
|- style="vertical-align:top;"
 +
|2018.2
 +
|[http://www.nvidia.com/download/driverResults.aspx/132520/en-us 391.33 WHQL] (win 10)<br/>
 +
[http://www.nvidia.com/download/driverResults.aspx/132518/en-us 391.33 WHQL] (win 7)<br/>
 +
|'''NOTE:''' ''Nucoda Academy'' requires the [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]] driver setting
 +
|- style="vertical-align:top;"
 +
|2018.3
 +
|[https://www.nvidia.com/download/driverResults.aspx/136294/en-us 391.89 WHQL] (win 10)
 +
|
 +
|- style="vertical-align:top;"
 +
|2019.1
 +
|[https://www.nvidia.com/download/driverResults.aspx/136294/en-us 391.89 WHQL] (win 10)
 +
|
 
|}
 
|}
  
Line 92: Line 112:
 
[http://www.nvidia.com/download/driverResults.aspx/118283/en-us 377.35] (win 7)
 
[http://www.nvidia.com/download/driverResults.aspx/118283/en-us 377.35] (win 7)
 
|See [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]]
 
|See [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]]
 +
|- style="vertical-align:top;"
 +
|2018.1
 +
|[http://www.nvidia.com/download/driverResults.aspx/118285/en-us 377.35] (win 10)<br/>
 +
[http://www.nvidia.com/download/driverResults.aspx/118283/en-us 377.35] (win 7)
 +
|See [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]]
 +
|- style="vertical-align:top;"
 +
|2018.2
 +
|[http://www.nvidia.com/download/driverResults.aspx/132520/en-us 391.33 WHQL] (win 10)<br/>
 +
[http://www.nvidia.com/download/driverResults.aspx/132518/en-us 391.33 WHQL] (win 7)<br/>
 +
|'''NOTE:''' ''Nucoda Academy'' requires the [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]] driver setting
 +
|- style="vertical-align:top;"
 +
|2018.3
 +
|[https://www.nvidia.com/download/driverResults.aspx/136294/en-us 391.89 WHQL] (win 10)
 +
|
 +
|- style="vertical-align:top;"
 +
|2019.1
 +
|[https://www.nvidia.com/download/driverResults.aspx/136294/en-us 391.89 WHQL] (win 10)
 +
|
 
|}
 
|}
  
 
=== NVIDIA P Series ===
 
=== NVIDIA P Series ===
  
'''Cards :''' P5000 / P6000
+
'''Cards :''' P4000 / P5000 / P6000
  
 
{| width="60%" cellpadding="5" border="1" style="border-collapse: collapse;"
 
{| width="60%" cellpadding="5" border="1" style="border-collapse: collapse;"
|- style="vertical-align:top;background-color:#ddd;font-weight:bold;"
+
|2017.1
|width="25%"|Release
+
|[http://www.nvidia.com/download/driverResults.aspx/118285/en-us 377.35] (win 10)<br/>
|width="25%"|Driver
+
|See [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]]
|Notes
 
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
|2017.1
+
|2018.1
 
|[http://www.nvidia.com/download/driverResults.aspx/118285/en-us 377.35] (win 10)<br/>
 
|[http://www.nvidia.com/download/driverResults.aspx/118285/en-us 377.35] (win 10)<br/>
[http://www.nvidia.com/download/driverResults.aspx/118283/en-us 377.35] (win 7)
 
 
|See [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]]
 
|See [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]]
 +
|- style="vertical-align:top;"
 +
|2018.2
 +
|[http://www.nvidia.com/download/driverResults.aspx/132520/en-us 391.33 WHQL] (win 10)<br/>
 +
[http://www.nvidia.com/download/driverResults.aspx/132518/en-us 391.33 WHQL] (win 7)<br/>
 +
|'''NOTE:''' ''Nucoda Academy'' requires the [[Support:NVIDIA#Dynamic_Streaming_Setting|Dynamic Streaming]] driver setting
 +
|- style="vertical-align:top;"
 +
|2018.3
 +
|[https://www.nvidia.com/download/driverResults.aspx/136294/en-us 391.89 WHQL] (win 10)
 +
|
 +
|- style="vertical-align:top;"
 +
|2019.1
 +
|[https://www.nvidia.com/download/driverResults.aspx/136294/en-us 391.89 WHQL] (win 10)
 +
|
 
|}
 
|}
  
== DVS Video ==
+
=== GeForce GTX/RTX cards===
  
The DVS driver and firmware is included in each Digital Vision application installer.
+
'''Cards :''' GeForce GTX / RTX cards
  
{| width="70%" cellpadding="5" border="1" style="border-collapse: collapse;"
+
{| width="60%" cellpadding="5" border="1" style="border-collapse: collapse;"
 
|- style="vertical-align:top;background-color:#ddd;font-weight:bold;"
 
|- style="vertical-align:top;background-color:#ddd;font-weight:bold;"
|Release
+
|width="15%"|Release
|Driver
+
|width="30%"|Driver
|width="30%"|Notes
+
|Notes
|- style="vertical-align:top;"
 
|2014.X
 
|4.3.5.10
 
|
 
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
|2015.X
+
|2017.1 and later
|4.3.5.17
+
| GeForce: 431.70 - WHQL - Studio driver - any older drivers will exhibit a display issue
|Includes AtomixLT firmware 5.4.1.5_5.2.7
+
| We do not actively test with the GeForce range of cards many users are using the with Nucoda and Phoenix.<br/>
 
|}
 
|}
 +
 +
== AMD Graphics Cards==
 +
 +
{{M-Note|'''Note :'''
 +
 +
* Although Nucoda and Phoenix is not tested with the AMD Range of high end GPU's they should work.
 +
* Be aware that some manufacturers make use of Nvidia CUDA for performance when debayering or rendering OFX.
 +
* We will not prioritise any issues or bugs that are related to using AMD GPU's at this time
 +
 +
 +
}}
  
 
== AJA Video ==
 
== AJA Video ==
Line 158: Line 214:
 
|2016.1
 
|2016.1
 
|12.3.7 (12.3.7.85)
 
|12.3.7 (12.3.7.85)
 +
|Kona 3G / Kona 4
 +
|- style="vertical-align:top;"
 +
|2016.1.073 SP1
 +
|12.5.0
 
|Kona 3G / Kona 4
 
|Kona 3G / Kona 4
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
 
|2017.1
 
|2017.1
|12.5.0
+
|12.5.0<br/>Also see below.
 
|Kona 3G / Kona 4
 
|Kona 3G / Kona 4
 +
|- style="vertical-align:top;"
 +
|2018.1
 +
|12.5.0<br/>Also see below for a note regarding Windows 10.
 +
|Kona 3G / Kona 4
 +
|- style="vertical-align:top;"
 +
|2018.1.018 SP4
 +
|14.0.1
 +
|Kona 3G / Kona 4
 +
|- style="vertical-align:top;"
 +
|2018.2
 +
|14.0.1
 +
|Kona 3G / Kona 4<br/>
 +
The square-mode 4K/UHD-over-HDMI has been removed in this driver and firmware revision. This means that ''quadrant-mode'' 4K/UHD monitoring over HDMI no longer works. In order to view UHD/4K HDMI please use '''2Si'''.
 +
<br/>
 +
'''NOTE:''' This driver requires a ''firmware'' update and is only compatible with release 2018.1.018 SP4
 +
|- style="vertical-align:top;"
 +
|2018.3
 +
|14.0.1
 +
|Kona 3G / Kona 4<br/>
 +
|- style="vertical-align:top;"
 +
|2019.1
 +
|14.0.1
 +
|Kona 3G / Kona 4<br/>
 +
|- style="vertical-align:top;"
 +
|2019.2
 +
|15.1
 +
|Kona 3G / Kona 4 / Kona 5<br/>
 +
'''NOTE:''' This driver requires a ''firmware'' update and will still be compatible with 2019.2 and 2018.3. Kona 3 is now end of life - future driver updates may break Kona 3 compatibility.
 +
|}
 +
 +
{{M-Note|'''Windows 10'''
 +
 +
This note relates to release 2018.1.
 +
 +
If AJA Driver version 12.5.0 does not install properly on Windows 10, download and install driver version '''12.5.1''' from the AJA site :
 +
 +
* https://www.aja.com/assets/support/files/3973/en/AJA_DesktopSoftware_Win_v12.5.1.zip (ZIP)
 +
* Also see the Release Notes :<br/>https://www.aja.com/pdf/2017/AJA_Software_Installer_ReleaseNotes_Windows_v12.5.1.pdf (PDF)
 +
}}
 +
 +
== Blackmagic Design DeckLink Video ==
 +
 +
'''From release 2018.2'''
 +
 +
Support has been added for the Blackmagic Design DeckLink video card range.
 +
 +
DeckLink support is '''monitoring only''', not ingest or playout of video.
 +
 +
We have tested :
 +
* DeckLink 12g Extreme 4K card with HDMI
 +
** Plus optional 4 Link SDI Adapter
 +
* HD Mini Monitor
 +
 +
Other DeckLink cards should work but have not been tested. Only features that are available on the installed card will be exposed in the setup menu.
 +
 +
{| width="70%" cellpadding="5" border="1" style="border-collapse: collapse;"
 +
|- style="vertical-align:top;background-color:#ddd;font-weight:bold;"
 +
|Release
 +
|Driver
 +
|Notes
 +
|- style="vertical-align:top;"
 +
|2018.2
 +
|10.10
 +
|Download from the Blackmagic [https://www.blackmagicdesign.com/support/ website].
 +
|- style="vertical-align:top;"
 +
|2018.3 and later
 +
|10.10
 +
|Download from the Blackmagic [https://www.blackmagicdesign.com/support/ website].
 
|}
 
|}
 +
 +
{{M-Alert|Known Issues :
 +
* DeckLink can not be used for Dolby Vision with VANC
 +
* LTC timecode will only display on the image during playback
 +
* Flashing HDMI output in UHD 50p and 60p
 +
}}
  
 
== Red Rocket ==
 
== Red Rocket ==
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== Quicktime ==
 
== Quicktime ==
  
The supported version of Apple Quicktime is included in each Digital Vision application installer.
+
{{M-Alert|Please note that Quicktime for Windows was deprecated in April 2016 due to security flaws ([https://www.us-cert.gov/ncas/alerts/TA16-105A link]).<br/><br/>
 +
Release '''2018.1''' includes a new ''ProRes'' implementation to replace the reliance on Quicktime.<br/>In the console, this is shown as ''DV ProRes Read v1.14'' and ''DV ProRes Write v1.14''.<br/><br/>
 +
You will still require QuickTime to support the import of files that require legacy QuickTime Codecs.
 +
}}
 +
 
 +
The supported version of Apple Quicktime is included in the application installers.
  
 
{| width="70%" cellpadding="5" border="1" style="border-collapse: collapse;"
 
{| width="70%" cellpadding="5" border="1" style="border-collapse: collapse;"
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|7.7.6
 
|7.7.6
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
|2015.X
+
|From 2015.X
|7.7.6
+
|7.7.6 (now considered legacy)
 
|}
 
|}
  
 
== Sapphire ==
 
== Sapphire ==
  
Sapphire is available from [http://www.genarts.com genarts].
+
Sapphire is available from [https://borisfx.com/products/sapphire/ BorisFX].
  
{| width="70%" cellpadding="5" border="1" style="border-collapse: collapse;"
+
{| width="50%" cellpadding="5" border="1" style="border-collapse: collapse;"
 
|- style="vertical-align:top;background-color:#ddd;font-weight:bold;"
 
|- style="vertical-align:top;background-color:#ddd;font-weight:bold;"
 
|Release
 
|Release
 
|Version
 
|Version
 +
|Note
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
 
|2014.1
 
|2014.1
 
|7.04
 
|7.04
 +
|
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
 
|2014.2
 
|2014.2
 
|8.0
 
|8.0
 +
|
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
 
|2015.X
 
|2015.X
 
|8.0
 
|8.0
 +
|
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
 
|2015.3 R2 (2015.3.038)
 
|2015.3 R2 (2015.3.038)
 
|9.0
 
|9.0
 +
|
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
 
|2016.1
 
|2016.1
 
|9.0
 
|9.0
 +
|
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
 
|2017.1
 
|2017.1
 
|10.1
 
|10.1
 +
|
 +
|- style="vertical-align:top;"
 +
|2018.1
 +
|11.01
 +
|''Mocha'' support is forthcoming.
 +
|- style="vertical-align:top;"
 +
|2018.2
 +
|11.01
 +
|
 +
|- style="vertical-align:top;"
 +
|2018.3
 +
|11.01
 +
|
 
|}
 
|}
  
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|2.1.4
 
|2.1.4
 
|1.3.3
 
|1.3.3
|This version should also work with older Digital Vision software releases.
+
|
 +
|- style="vertical-align:top;"
 +
|2018.1
 +
|2.1.4
 +
|1.3.3
 +
|
 +
|- style="vertical-align:top;"
 +
|2018.2
 +
|2.2.6
 +
|1.4.8
 +
|''ARC Panels'' are supported in this release
 +
|- style="vertical-align:top;"
 +
|2018.3
 +
|2.2.6
 +
|1.4.8
 +
|
 
|}
 
|}

Latest revision as of 15:10, 7 August 2019

Darrow-up.png

Supported Drivers and Software Versions

This page summarises the supported software drivers and environment for Digital Vision products.


For releases before 2014, see the Archive

Microsoft Windows 10

  • Windows 10 is the only officially supported, tested and recommended version of Windows from release 2018.3.
  • Previous releases supported Windows 7 Professional 64 bit

NVIDIA Graphics Cards

Note :

  • The latest driver listed below should work with all NVIDIA cards shown. Try this latest driver before trying the version listed against the release.
  • See the NVIDIA Support page for important information on NVIDIA settings.

NVIDIA Q4000 / Q5000

Release Driver
2014.X 297.03

NVIDIA K Series

Cards : K620 / K2200 / K4000 / K5000 / K5200 / K6000

Release Driver Notes
2014.1.032 310.90
2014.1.066 333.11
2015.1
2015.2
2015.3.020 (R1)
340.84
2015.3 R2 354.13
2016.1 R2 375.63 See Dynamic Streaming
2017.1 377.35 (win 10)

377.35 (win 7)

See Dynamic Streaming
2018.1 377.35 (win 10)

377.35 (win 7)

See Dynamic Streaming
2018.2 391.33 WHQL (win 10)

391.33 WHQL (win 7)

NOTE: Nucoda Academy requires the Dynamic Streaming driver setting
2018.3 391.89 WHQL (win 10)
2019.1 391.89 WHQL (win 10)

NVIDIA M Series

Cards : M4000 / M5000 / M6000

Release Driver Notes
2015.3 R2 354.13
2016.1 R2 375.63 See Dynamic Streaming
2017.1 377.35 (win 10)

377.35 (win 7)

See Dynamic Streaming
2018.1 377.35 (win 10)

377.35 (win 7)

See Dynamic Streaming
2018.2 391.33 WHQL (win 10)

391.33 WHQL (win 7)

NOTE: Nucoda Academy requires the Dynamic Streaming driver setting
2018.3 391.89 WHQL (win 10)
2019.1 391.89 WHQL (win 10)

NVIDIA P Series

Cards : P4000 / P5000 / P6000

2017.1 377.35 (win 10)
See Dynamic Streaming
2018.1 377.35 (win 10)
See Dynamic Streaming
2018.2 391.33 WHQL (win 10)

391.33 WHQL (win 7)

NOTE: Nucoda Academy requires the Dynamic Streaming driver setting
2018.3 391.89 WHQL (win 10)
2019.1 391.89 WHQL (win 10)

GeForce GTX/RTX cards

Cards : GeForce GTX / RTX cards

Release Driver Notes
2017.1 and later GeForce: 431.70 - WHQL - Studio driver - any older drivers will exhibit a display issue We do not actively test with the GeForce range of cards many users are using the with Nucoda and Phoenix.

AMD Graphics Cards

Note :

  • Although Nucoda and Phoenix is not tested with the AMD Range of high end GPU's they should work.
  • Be aware that some manufacturers make use of Nvidia CUDA for performance when debayering or rendering OFX.
  • We will not prioritise any issues or bugs that are related to using AMD GPU's at this time


AJA Video

The AJA driver and firmware is included with the Digital Vision application installer.

For driver and firmware installation, see AJA Video

Release Driver Notes
BifrostQC 2014.X 11.1.4.8 This is BifrostQC only (Corvid OEM).
2014.2.XXX 10.6.1 Kona 3G / Kona 4

Package 10.6.1 installs :

  • Driver 11.3.4.34
  • Firmware 10/22/14
2015.X 12.1 (12.1.3.137) Kona 3G / Kona 4
2016.1 12.3.7 (12.3.7.85) Kona 3G / Kona 4
2016.1.073 SP1 12.5.0 Kona 3G / Kona 4
2017.1 12.5.0
Also see below.
Kona 3G / Kona 4
2018.1 12.5.0
Also see below for a note regarding Windows 10.
Kona 3G / Kona 4
2018.1.018 SP4 14.0.1 Kona 3G / Kona 4
2018.2 14.0.1 Kona 3G / Kona 4

The square-mode 4K/UHD-over-HDMI has been removed in this driver and firmware revision. This means that quadrant-mode 4K/UHD monitoring over HDMI no longer works. In order to view UHD/4K HDMI please use 2Si.
NOTE: This driver requires a firmware update and is only compatible with release 2018.1.018 SP4

2018.3 14.0.1 Kona 3G / Kona 4
2019.1 14.0.1 Kona 3G / Kona 4
2019.2 15.1 Kona 3G / Kona 4 / Kona 5

NOTE: This driver requires a firmware update and will still be compatible with 2019.2 and 2018.3. Kona 3 is now end of life - future driver updates may break Kona 3 compatibility.

Windows 10

This note relates to release 2018.1.

If AJA Driver version 12.5.0 does not install properly on Windows 10, download and install driver version 12.5.1 from the AJA site :

Blackmagic Design DeckLink Video

From release 2018.2

Support has been added for the Blackmagic Design DeckLink video card range.

DeckLink support is monitoring only, not ingest or playout of video.

We have tested :

  • DeckLink 12g Extreme 4K card with HDMI
    • Plus optional 4 Link SDI Adapter
  • HD Mini Monitor

Other DeckLink cards should work but have not been tested. Only features that are available on the installed card will be exposed in the setup menu.

Release Driver Notes
2018.2 10.10 Download from the Blackmagic website.
2018.3 and later 10.10 Download from the Blackmagic website.

Known Issues :

  • DeckLink can not be used for Dolby Vision with VANC
  • LTC timecode will only display on the image during playback
  • Flashing HDMI output in UHD 50p and 60p

Red Rocket

See the Red Rocket page.

Quicktime

Please note that Quicktime for Windows was deprecated in April 2016 due to security flaws (link).

Release 2018.1 includes a new ProRes implementation to replace the reliance on Quicktime.
In the console, this is shown as DV ProRes Read v1.14 and DV ProRes Write v1.14.

You will still require QuickTime to support the import of files that require legacy QuickTime Codecs.

The supported version of Apple Quicktime is included in the application installers.

Release Version
2014.1 7.7.2
2014.2 7.7.6
From 2015.X 7.7.6 (now considered legacy)

Sapphire

Sapphire is available from BorisFX.

Release Version Note
2014.1 7.04
2014.2 8.0
2015.X 8.0
2015.3 R2 (2015.3.038) 9.0
2016.1 9.0
2017.1 10.1
2018.1 11.01 Mocha support is forthcoming.
2018.2 11.01
2018.3 11.01

Tangent Control Panels

For more Tangent documentation, see the Tangent Panel page.

Older Digital Vision releases should work with the latest Tangent software. If you encounter problems, please contact Digital Vision support.
For downloads, see the Tangent support page.

Release Mapper S/W Hub Notes
2017.1 2.1.4 1.3.3
2018.1 2.1.4 1.3.3
2018.2 2.2.6 1.4.8 ARC Panels are supported in this release
2018.3 2.2.6 1.4.8