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| | |width="14%"|[[File:Support-banner-gears.png]] | | |width="14%"|[[File:Support-banner-gears.png]] |
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| − | For information on Digital Vision support availability, including contact details and contracts, please see the [http://www.digitalvision.tv/support/ support] area of the main web site. | + | {{M-Note|For information on Digital Vision support availability, including contact details and contracts, please see<br/>the [http://www.digitalvision.tv/single_page/support_2017/ support] area of the main web site.}} |
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| − | * [[Support:Licensing|Licensing]] | + | {| width="80%" |
| − | * [[Support:Drivers|Drivers]] | + | |- style="vertical-align:top;" |
| − | * [[Support:Red Rocket|Red Rocket card]] | + | | width="50%"|'''General :''' |
| − | * [[Support:Quicktime|Quicktime]] | + | * [[Support:ApplicationCompatibility|Application Compatibility]] |
| − | * [[:Category:ControlPanels|Control Panels]] | + | * [[Support:Memory|Application Memory Use and Settings]] |
| | + | * [[Support:Optimisation|Application Optimisation and Threading]] |
| | + | * File Format support page :<br/>[[Support:Formats|File Formats]] |
| | + | ** e.g. Mono DPX files |
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| − | == Notes ==
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| − | === Compatibility with Previous Releases ===
| + | '''FAQs :''' |
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| − | Projects and notes from the previous release of the application are normally compatible and supported in the (major) release after i.e. 2014.1 is compatible with the previous release 2013.3. However, projects and notes from releases prior to the version previous are not supported and might result in application instability and project damage.
| + | * [[Support:FAQ|Frequently Asked Questions]] |
| | + | * [[Support:FAQ/GPU|GPU Frequently Asked Questions]] |
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| − | {{M-Alert|Projects and notes from the current release are not compatible in previous versions. Once opened in the latest release, you should not open a project in any older release (even the last) or project damage might result.}}
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| − | === Memory Settings ===
| + | '''Hardware :''' |
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| − | This release is 64 bit and can take advantage of all available memory on the system.
| + | * [[Support:Drivers|Drivers]] |
| | + | * [[Support:NVIDIA|NVIDIA Graphics]] |
| | + | * [[Support:AJAVideo|AJA Video]] |
| | + | * [[Support:Red Rocket|Red Rocket card]] |
| | + | * [[Support:DVS Support|DVS Systems]] |
| | + | * [[:Category:ControlPanels|Control Panels]] |
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| − | Application memory usage is controlled using the preference setting <tt>memoryImagePoolMaxMB</tt> (in megabytes). New installations will set this parameter to half system RAM by default but you may want to change this. You can change this through editing the preference file or in the GUI Preferences / Rendering : Image memory :
| + | |'''System :''' |
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| − | {| width="40%" cellpadding="4" border="1" style="border-collapse: collapse;"
| + | * [[Support:Systems|System Support]]<br/>Currently : BIOS setup |
| − | |- style="background-color: #dedede;"
| + | * [[Media:Hardware_and_Performance_Guide.pdf|Hardware and Performance Guide]] (PDF) |
| − | |'''Parameter'''
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| − | |'''Default'''
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| − | |'''Alternative'''
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| − | |-
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| − | |<tt>memoryImagePoolMaxMB</tt> | |
| − | |Half RAM | |
| − | |RAM - 4 GB
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| − | |}
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| − | Examples :
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| − | {| width="40%" cellpadding="4" border="1" style="border-collapse: collapse;"
| + | <hr/> |
| − | |- style="background-color: #dedede;"
| + | '''Also :''' |
| − | |'''RAM'''
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| − | |'''memoryImagePoolMaxMB'''
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| − | |-
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| − | |12
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| − | |8096
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| − | |-
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| − | |48
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| − | |44000
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| − | |}
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| − | {{M-Note|You may need to experiment to determine best settings for your workload. Note that this discussion assumes no other application is running at the same time as ours. In particular, any external helper applications such as ''Apple Quicktime'' or ''Avid'' will also allocate and require their own memory areas. }}
| + | * [[Support:Licensing|Licensing]] |
| − | | + | * [[UM:Appendix_Format_Support|File Format Support]] |
| − | === Thread Settings ===
| + | * [[Support:Quicktime|Quicktime]] |
| − | | |
| − | There are two ''thread'' preference settings available. The recommended settings are :
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| − | | |
| − | {| width="40%" cellpadding="4" border="1" style="border-collapse: collapse;"
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| − | |- style="background-color: #dedede;"
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| − | |'''Parameter''' | |
| − | |'''Value'''
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| − | |-
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| − | |<tt>renderFrameThreads</tt>
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| − | |Number of CPU Cores (see below)
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| − | |-
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| − | |<tt>renderTileThreads</tt>
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| − | |1
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| | |} | | |} |
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| − | These recommendations are set automatically on fresh new installs of the latest version where a preference file does not exist. If the preferences exist, the settings inside will be used. '''It is best to let the application create a brand new preference file by moving any existing one out of the way.'''
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| − |
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| − | The <tt>renderFrameThreads</tt> and <tt>renderTileThreads</tt> parameters are available in the preference file and via the GUI Preferences / Rendering section.
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| − |
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| − | {{M-Note|If the application starts running out of memory for rendering, one way to mitigate this is to try reducing the number of ''Frame'' threads.}}
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| − |
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| − | ==== Optimising Performance and Threading ====
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| − |
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| − | These thread settings may not be optimal for your specific workflow. For best performance, you should analyse and benchmark your workflow using a variety of thread settings and select the settings that work best for you.
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| − |
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| − | {{M-Note|Optimising threads can have a big impact on render speed so it is a good idea to undertake some tests before starting a job.}}
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| − | {{M-Note|To determine the number of cores and an optimal value for <tt>renderFrameThreads</tt>, see the [[:Support:FAQ|FAQ]].}}
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