Difference between revisions of "Bifrost:Installation"

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{{Template:M-Title|Installing Bifrost QC}}
 
{{Template:M-Title|Installing Bifrost QC}}
  
{{M-Note|Release information regarding new versions of Bifrost QC is published on our user forum, please sign up to receive release information: https://groups.google.com/forum/#!categories/digitalvisionforum/release-information}}  
+
{{M-Note|Release information regarding new versions of Bifrost QC is published on our user forum. Please sign up to receive release information:  
 +
 
 +
* [https://groups.google.com/forum/#!categories/digitalvisionforum/release-information Digital Vision Forum]
 +
}}  
  
 
{{M-Heading1|Install Process}}
 
{{M-Heading1|Install Process}}
  
[[File:BifrostInstaller.PNG]] Double click on the software installer to start the installation
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Double click on the software installer to start the installation :
 +
 
 +
[[File:BifrostInstaller.PNG]]
 +
 
 +
{{M-Note|The actual installer filename version might be different to that shown above.}}
  
 
Complete each step, pressing the ''Next'' button to continue.
 
Complete each step, pressing the ''Next'' button to continue.
  
{| width="80%" cellspacing="10"
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{| width="50%" cellpadding="6"
|- style="vertical-align:centre;"
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|- style="vertical-align:top;"
|[[File:BifrostInstall1.PNG]] || Installer Starts
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|align="right"|Installer Starts
|-
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|[[File:BifrostInstall1.PNG]]
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|- style="vertical-align:top;"
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|align="right"|Install and release information
 
|[[File:BifrostInstall2.PNG]]
 
|[[File:BifrostInstall2.PNG]]
|Install and release information
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|- style="vertical-align:top;"
|-
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|align="right"|Choose options.
 +
 
 +
'''Note:''' Quicktime should be installed on new installations.
 
|[[File:BifrostInstall3.PNG]]
 
|[[File:BifrostInstall3.PNG]]
| Choose options, Quicktime should be installed on new installations.
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|- style="vertical-align:top;"
|-
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|align="right"|Ready to install
 
|[[File:BifrostInstall4.PNG]]
 
|[[File:BifrostInstall4.PNG]]
|Ready to install
 
 
|}
 
|}
  
 
{{M-Heading1|Install Locations}}
 
{{M-Heading1|Install Locations}}
  
Application executables and libraries are installed in folder:<br/>
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{{M-Note|Where we say <tt><VERSION></tt>, use the application version string e.g. <tt>2014_1</tt>}}
<tt>C:\Program Files\BifrostQC\2014_1\</tt><br/>
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and a (basic) application configuration setup is installed into folders :<br/>
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'''Executables and libraries''' are installed in folder:
<tt>C:\BifrostQC\<br/>
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C:\BifrostQC\2014_1\<br/>
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<tt>C:\Program Files\BifrostQC\<VERSION>\</tt>
C:\BifrostQC\2014_1\root\</tt><br/>
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 +
'''Application configuration''' is installed into folders :
 +
 
 +
<tt>C:\BifrostQC\</tt><br/>
 +
<tt>C:\BifrostQC\<VERSION>\</tt><br/>
 +
<tt>C:\BifrostQC\<VERSION>\root\</tt><br/>
 +
 
 +
{{M-Note|The installer itself is copied to the folder:
 +
 
 +
<tt>C:\BifrostQC\Releases\</tt>
  
{{M-Note|The installer itself is copied to the folder: <tt>C:\BifrostQC\Releases\</tt> <br/>
 
 
The installation process will never touch your application configuration, projects or preferences. It will only install or update program executables and libraries. The installer can be safely re-run any time.}}
 
The installation process will never touch your application configuration, projects or preferences. It will only install or update program executables and libraries. The installer can be safely re-run any time.}}
  
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A number of environment variables are setup as part of the installation process. These configure the location of the preference files and license location.
 
A number of environment variables are setup as part of the installation process. These configure the location of the preference files and license location.
  
{| width="80%" cellspacing="10"
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{| width="80%" cellpadding="10" border="1" style="border-collapse: collapse;"
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|- style="vertical-align:top;"
 +
|<tt>BIFROST_LICENSE_DIR</tt>
 +
|Set to the folder containing the product license file (<tt>license.flic</tt>) e.g. <tt>C:\BifrostQC\License</tt>
 
|- style="vertical-align:top;"
 
|- style="vertical-align:top;"
|'''BIFROST_LICENSE_DIR''' || Set to the folder containing the product license file e.g. <tt>C:\BifrostQC\License</tt>
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|<tt>BIFROST_ROOT_V2014_1</tt>
|-
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|Set to the "root" folder i.e. the folder containing the main preference file <tt>general.prefs</tt> e.g. <tt>C:\BifrostQC\<VERSION>\root</tt>
|'''BIFROST_ROOT_V2014_1'''
 
|Set to the "root" folder i.e. the folder containing the main preference file general.prefs e.g. <tt>C:\BifrostQC\2014_1\root</tt>
 
 
|}
 
|}
  
 
{{M-Heading1|Licensing}}
 
{{M-Heading1|Licensing}}
  
A license is required to run the application. You can request this by sending an email to the Digital Vision licensing department :<br/>
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For details on how to request a license, see : [[Support:Licensing|Licensing]].
 
 
<tt>licensing@digitalvision.se</tt>
 
 
 
Include the following information:
 
*System MAC address (see below)
 
*Company name
 
*Application to license
 
 
 
When received, the license string should be placed in the following file: <tt>C:\BifrostQC\License\license.flic</tt>
 
 
 
{{M-Note|Each license string should be placed on a single line in the license file and you should only have a single active license file with a .flic extension in this folder.}}
 
 
 
{{M-Heading4|System MAC Address}}
 
 
 
Bifrost QC licenses are node-locked to an individual PC and use the unique Media Access Control (MAC)address which identifies the network interface. To find out your MAC address:
 
 
 
*Click on start
 
*Type <tt>cmd</tt>, Hit enter
 
*Type <tt>getmac /v</tt>, Hit enter
 
  
The MAC address is printed as the Physical address e.g.
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When received, the license string should be placed in the following file:
<tt>00-1e-c9-81-cf-0b</tt>
 
  
{{M-Heading4|Troubleshooting License Problems}}
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<tt>C:\BifrostQC\License\license.flic</tt>
  
If you encounter a licensing error, follow the steps below to troubleshoot.
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{{M-Note|If you encounter any license problems, please see the ''troubleshooting'' steps on our [[Support:Licensing|Licensing]] page.}}
  
#The license file is located in the directory given by the environment variable: BIFROST_LICENSE_DIR
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{{Template:M-Heading1|Run}}
#Make sure that the environment variable value has no extra spaces (at the start or end). Inserting quotes to show the extra spurious end space e.g. <tt>“C:\Nucoda\License\license.flic “</tt>
 
#The license file is called license.flic.
 
#Make sure that the file has no hidden extension (e.g. .txt). Check via the Windows file browser menu: ''Tools / Folder Options/ View'' tab '''Disable''' ''Hide extensions for known file types''
 
#Make the license.flic file is the only file with a .flic extension in the folder. We will load the first .flic file we find.
 
#Make sure the date and time is correct on your computer.
 
#Make sure that the MAC address in the license string (third field e.g. 003048671219) is correct for your system.
 
#Make sure that the license string in the license.flic file is on one line only Do not split license strings over more than one line.
 
#Make sure that the version of software you are running matches the version in the license (second field e.g. 2014.1)                                                                                                                                       
 
#Make sure you are running the correct application as per the license file
 
#The license is read from top to bottom. Make sure new and current licenses are first in the file.
 
#The date in the license string is the date the license was created. This is followed by a duration number (in days). Make sure that the DATE and DURATION is within the active license period.
 
#Some virtualisation products (e.g VMWare) interfere with the network devices we try and attach to. If you have such software installed, try disabling or uninstalling it.
 
  
{{M-Alert|It is very important that the computer clock is not reset backwards in time (changing timezone is safe however). Clock adjustment may cause license failures and so prevent the application running.}}
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To Run the software, double click on the program shortcut on your desktop :
  
[[File:BifrostSoftwareShortcut.PNG]]To Run the software, double click on the Program shortcut
+
[[File:BifrostSoftwareShortcut.PNG]]
  
 
{{Template:M-Navlinks-bottom|Bifrost:Manual|Bifrost:Installation|Bifrost:Project Interface}}
 
{{Template:M-Navlinks-bottom|Bifrost:Manual|Bifrost:Installation|Bifrost:Project Interface}}

Latest revision as of 15:52, 16 July 2014

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Installing Bifrost QC

Release information regarding new versions of Bifrost QC is published on our user forum. Please sign up to receive release information:

Install Process

Double click on the software installer to start the installation :

BifrostInstaller.PNG

The actual installer filename version might be different to that shown above.

Complete each step, pressing the Next button to continue.

Installer Starts BifrostInstall1.PNG
Install and release information BifrostInstall2.PNG
Choose options.

Note: Quicktime should be installed on new installations.

BifrostInstall3.PNG
Ready to install BifrostInstall4.PNG
Install Locations

Where we say <VERSION>, use the application version string e.g. 2014_1

Executables and libraries are installed in folder:

C:\Program Files\BifrostQC\<VERSION>\

Application configuration is installed into folders :

C:\BifrostQC\
C:\BifrostQC\<VERSION>\
C:\BifrostQC\<VERSION>\root\

The installer itself is copied to the folder:

C:\BifrostQC\Releases\

The installation process will never touch your application configuration, projects or preferences. It will only install or update program executables and libraries. The installer can be safely re-run any time.

Environment Variables

A number of environment variables are setup as part of the installation process. These configure the location of the preference files and license location.

BIFROST_LICENSE_DIR Set to the folder containing the product license file (license.flic) e.g. C:\BifrostQC\License
BIFROST_ROOT_V2014_1 Set to the "root" folder i.e. the folder containing the main preference file general.prefs e.g. C:\BifrostQC\<VERSION>\root
Licensing

For details on how to request a license, see : Licensing.

When received, the license string should be placed in the following file:

C:\BifrostQC\License\license.flic

If you encounter any license problems, please see the troubleshooting steps on our Licensing page.

Run

To Run the software, double click on the program shortcut on your desktop :

BifrostSoftwareShortcut.PNG

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