Welcome to Digital Vision Support

Digital Vision understands the need for comprehensive product support and the importance of adding value to its products by offering first-class technical support services.

We are committed to resolve any product problem as quickly, efficiently and effectively as possible. Through these services, we share our expertise to help you better manage your enterprise.
We are proud of our reputation for excellent customer support and we understand our customers’ needs for a quick response.

This is why you always speak directly with our experts, when the need is there. You never have to work your way through layers of people to get a solution to your issue.

With support experts placed around the world we offer global coverage such that no matter when or where you are you can almost always get an engineer on-line immediately.

Please view the following before contacting us, to help us deal with your request as soon as possible.

For support questions please contact us on:


For customers in EMEA
E-mail: support@digitalvision.se
Tel: +46 (0)8 546 182 00 or Tel: +44 (0)20 7734 8282

For customers in APAC
E-mail: support@digitalvision.se
Tel: +61 406 332 811

For customers in the Americas
E-mail: support@digitalvision.se
Tel: +1 (818) 769-8111(LA) or +1 (818) 304-6354 (NY)

For license questions or requests for new licenses  please email: licensing@digitalvision.se

For customers on our Premium Support Program, please feel free to call any of our offices.


Customer Support Contracts

Our different software solutions are constantly being updated with new features and optimizations.
In order to give you the market’s best support and value for money while benefiting from these latest innovations we offer a range of support contracts to suite your needs.
We enjoy long-lasting relationships with our customers and take great pride in being a leading technology innovator for over two decades. Our aim is to know your needs before you do!

Download the Digital Vision Support Contract Guide for the Nucoda, Phoenix and Golden Eye Product lines from the Technical document link.